Comments & Complaints

We like to receive compliments but we also want to know if we can improve our services to you, so please let us know.

Ashfield Surgery's complaints procedure adheres to the NHS Wales Guidelines, a copy of which is available in reception. We aim to acknowledge written complaints within two working days of receipt and resolve the matter within 10 working days.

You can also contact CHC Advocacy service:

Concern Team
Ynysmeurig House
Navigation Park
CF45 4SN

CHC Advocacy service 01443 403590

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